Have you ever wondered how the billing worked for Salesable's additional services like email, phone, and AI? You are going to learn about all of this and more in this article about Rebilling, and Wallets Explain. 



What are the costs of using email, SMS, premium triggers and actions, and AI features within Salesable


Services

Cost $10 will give you about
Email$ 0.00216 / email
4630emails
Twilio$ 0.0134 / segment
745 segments (1 segment is equal to an SMS of 160 characters)
LC - Premium Triggers & Actions$ 0.017  / workflow_premium_actions 590workflow_premium_actions
Content AI$ 0.153 / 1000 Wordsand 0.102 / Image
65360 Words or 100 Images 
Workflow AI$ 0.051 /GPT 4 and 4o execution, and 0.0255 / GPT 3.5 & 4o Mini execution

195GPT 4 and 4o execution, or 

390 GPT 3.5 & 4o Mini execution

Conversation AI

$ 0.034 / Message

295 Message

Reviews AI

$ 0.136 / review response

75 review response

WhatsApp Conversation

$ 0.074025 / WhatsApp Conversation

135 WhatsApp Conversation



What are Rebilling, and Wallets?

Unlike other platforms, Salesable only charges you for what you use. Other platforms will charge you for a bucket of usage which is easy to underutilize or if you over-utilize it results in additional charges. Salesable is different, you only pay for what you use. Some of these charges are fractions of a cent. Utilizing a wallet is the next logical step in billing. Let’s review what each one of these means below - don’t worry if you aren’t sure, as we review more below it will make more sense.


Wallet - is a pre-loaded amount of money credits added into a virtual wallet. This charges the card on file. When an Account uses services like email, phone, and AI, it deducts the usage amount from the wallet. When the wallet is empty or drops below a minimum amount, the card on file is charged a set amount. We explain this process in detail below. 


Rebilling - As an Account uses services like Email, Phone, AI, and more, you are charged the Salesable Price to your Wallet. 



Important Facts about Wallets:

  • Wallets are pre-loaded, meaning an upfront amount is charged to the card, and then the service usage is deducted from the wallet.

  • When the wallet has a minimum amount, the card is charged to reload the wallet. You can edit the wallet minimum amount, recharge amount, and the card on file from within Settings > Company Billing.

  • If payment fails via one card then all the previously used/added cards will be checked to deduct the money to trigger a successful auto recharge. 



What is deducted from the Wallet? What is charged to the Card only?

Any of the Rebilling Services that are usage-based are deducted from the Wallet. The Card on file will be charged if the card is below the minimum balance. For example: Phone, Email, AI, WhatsApp Conversations, and more are deducted from the Wallet based on the service usage.


However, monthly fees or services like WhatsApp Subscriptions are charged directly to the card on file.



Why is the Wallet Not Reloading? Wallet Reload Failures.

If your card on file is not reloading, you will need to reach out to your bank as there are many possible issues. Most commonly, the address or information provided was wrong or the bank flagged it for some reason. 


  • If payment fails via one card then all the previously used/added cards will be checked to deduct the money to trigger a successful auto recharge. 



What if the Wallet hits $00.00 or goes negative?

Services will be temporarily halted if the Wallet goes negative. A successful payment is required to reload the wallet to begin services.