This article will show how to select multiple contacts and the ability to send SMS to all the contacts in one go using Bulk SMS 


TABLE OF CONTENTS

      • Step 1: Select multiple contacts in the Contacts list view
      • Step 2: Add details about the SMS and select the sender's phone number
      • Step 3: Check the progress on the bulk actions page

Step 1: Select multiple contacts in the Contacts list view

Select multiple contacts and send SMS to those users


Step 2: Add details about the SMS and select the sender's phone number

  1. Select the Sending Number:
    • Select the phone number from a dropdown in the “From” field.
    • The dropdown lists all available phone numbers.
    • The default number will be used to send the SMS if no phone number is selected in the dropdown
  2. Type a message or select an SMS Template:
    • Add a message in the message box that should be sent in the SMS, or
    • Select an SMS Template to be added to the message.
  3. Select whether you want to Send all at once, Send all at a time and schedule a time, or Send via drip mode
    • Add further information about the scheduled time and the drip schedule in case of scheduling the SMS or sending via drip mode.
    • For drip mode, the following fields are required:
      • Start on - Date on which the SMS starts getting sent
      • Batch Quantity - No of contacts to whom the SMS is sent in one batch
      • Repeat After - No of days hours or minutes in between two batches of SMS being sent
      • Send on - Choose to send SMS only on particular days of the week
      • Process between (hours) - Allows you to send SMS only at certain hours of the day. This picks up the location time zone to decide the hours of sending the SMS 
  4. Give a name to the action
    • Enter a name for this action 



Step 3: Check the progress in the bulk actions page

  • Check the progress and stats of the bulk SMS in the bulk actions page with the metrics for Attempted, Delivered, Clicked and Failed messages.