WhatsApp Inquiries
TABLE OF CONTENTS Conversation Based Pricing We charge per conversation, not per individual message. Conversation Categories Opening Conversations ...
Tue, 12 Nov, 2024 at 5:15 PM
Our template category guidelines are how we define the category of message templates on our platform. Use these guidelines when choosing a category for each...
Tue, 12 Nov, 2024 at 5:16 PM
When you create a new template in WhatsApp Manager, you select its category. We then validate this category using our category guidelines and set your templ...
Tue, 12 Nov, 2024 at 5:45 PM
TABLE OF CONTENTS Q. Failed to send a message because this user's phone number is part of an experiment Q. What steps do I need to take to use my e...
Tue, 12 Nov, 2024 at 6:03 PM
Messaging limits are the maximum number of business-initiated conversations (conversations opened as a result of sending a marketing, utility, or authentica...
Wed, 13 Nov, 2024 at 2:26 PM
Templates are used in template messages to open marketing, utility, and authentication conversations with customers. Unlike free-form messages, template m...
Wed, 13 Nov, 2024 at 1:56 PM
Your quality rating is a rating based on the recent messages that your customers have received over the past seven days. This rating is determined by the fe...
Wed, 13 Nov, 2024 at 2:39 PM